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Universal Login FAQ

To alleviate any potential problems with Universal Login, please make sure your browser is set to accept cookies and save your work every half hour. 

Here are the answers to some questions you may have about Universal Login. 

  1. Why do I keep getting a reoccurring login screen?

  2. There are three possible reasons. 

    A. You may be typing in the incorrect login name or password. Make sure that you have correctly typed in both your user name and password. If you have lost your password, use our utility to look your password up or request your original welcome letter if you never received it. You will need to provide your member name and e-mail address. 
    http://www.geocities.com/members/tools/lost_password.html

    B. Your browser may not be set to accept cookies. 
    http://www.geocities.com/main/info/company/privacy/cookies.html To check to see if your browser is accepting cookies, follow these steps for the appropriate web program. 

      NETSCAPE:
    1. Pull down the "Edit" menu and choose "preferences". 
    2. Choose "Advanced" on the bottom of the category column. 
    3. Make sure that the "Accept all Cookies" is selected. 
      INTERNET EXPLORER 4x
    1. Pull down the "View" menu and choose "Internet Options". 
    2. Choose the "Advanced" tab on the dialog box on the bottom of the category column 
    3. Scroll three-quarters of the way down the box until you see the cookie settings and make sure that "Always Accept Cookies" is selected. 
      INTERNET EXPLORER 5
      There are two different versions of INTERNET EXPLORER 5. Please review your browser and select the correct steps.
       
       
    1. Pull down the "View" menu and choose "Internet Options". 
    2. Choose the "Security" tab on the dialog box on the bottom of the category column 
    3. Select "Customs" and choose the "Settings" button 
    4. Scroll three-quarters of the way down the box until you see the cookie settings and make sure that "Always Accept Cookies" is selected. 
    OR
    1. Pull down the "Tools" menu and choose "Internet Options". 
    2. Choose the "Security" tab on the dialog box. 
    3. Select "Custom Level…" 
    4. Scroll three-quarters of the way down the box until you see the cookie settings and make sure that "Always Accept Cookies" is selected. 
    C. You may be logged out. In rare occasions, you may be logged out because you have not worked within your browser for the past 60 minutes. If you temporarily leave your computer, make sure you save all your work before you walk away. (It is a good habit to save your work at least every 30 minutes). 
  3. How do I access Universal Login? 

  4. The Universal Login prompt automatically appears the first time you access one of your GeoCities tools (such as the Profile Editor, File Manager, GeoGuide Manager and GeoBuilder). You will be prompted to log in only one time per session. 
  5. I do not accept cookies on my machine. How will Universal Login affect me?

  6. If you don't accept cookies, you won't be able to successfully interact with GeoCities. The most common effect is that you will be required to log in every time you access a GeoCities tool. For more information about cookies, please go to:
    http://www.geocities.com/main/info/company/privacy/cookies.html. To learn how to set your browser to accept cookies, please review the steps as outlined in the first question on this page. 
  7. I use a computer at the library where multiple users access the same machine. How do I protect my privacy? 

  8. To protect your privacy and any unauthorized access to your account, empty the browser cache and close all your browser windows after you’ve completed your work. To learn how to empty the browser cache, go to: http://www.geocities.com/main/help/empty_browser_cache.html You should always close all of your browser windows when you’re done editing pages with the File Manager. Close your browser after using the File Manager to prevent unauthorized access to your account and files. 
  9. I stepped away from my computer for about an hour. When I returned I was prompted to log in again. What happened? 

  10. The session cookie automatically expires if you are idle on the GeoCities website for more than 90 minutes. This feature protects your privacy and helps minimize unauthorized access to your account and files. Simply log in again and you’ll be ready to go. 
     
     

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